2 Replies Latest reply on Jul 5, 2018 7:56 AM by Franco Fornasari

    Visualise won't open a new project

    Aiden Dryburgh
    Aiden Dryburgh Jun 29, 2018 4:13 AM

      I have an issue where I cannot open a new or existing project in visualise. It will load up the project but when getting to the initialising it will just freeze and crash. I have done numerous re installations and even a factory reset and new install of windows.

       

      Running HP Envy X360

      i7

      16GB RAM

      NVIDIA GeForce MX150 4GB

        • Re: Visualise won't open a new project
          Aiden Dryburgh
          Aiden Dryburgh Jun 29, 2018 4:13 AM (in response to Aiden Dryburgh)

          My girlfriends new Surface book 2  does the exact same thing.

           

          i7

          8GB RAM

          NVIDIA GTX 1050 2GB

            • Re: Visualise won't open a new project
              Franco Fornasari
              Franco Fornasari Jul 5, 2018 7:56 AM (in response to Aiden Dryburgh)

              I had the same problem on Surface Book 2

              solution has been

              Right Click on Visualize icon, and select       'Run with Graphics Processor'

              then select      'High Performance NVIDIA Processor'

               

              Visualize was then happy to load and initialize a project. From then on it seemed to run as usual.

               

              To permanently have the NVIDIA graphics card selected, there is an option to

              'Change Default Graphics Processor..'  below the 'Run with Graphics Processor' option

              This starts an NVIDIA panel where you can set the default behavior for programs on the computer

               

              It is working ok for me still

               

              Good Luck