One of the things I've noticed after being away for a few years is the seeming elevation in the maturity of the product from the CAD Admin point of view. It used to be that the average sale of SW was in the 1-3 seat range, and the average installation was maybe 3-5 seats. I don't have any data on this, but I'd be willing to bet that has grown, at least the average installation side. Along with larger install bases comes more sophisticated management, and additional tools, notably the Admin Portal, Admin Guide documentation, CAD Admin Dashboard, Performance Evaluation, and the increased attention given to CAD Admin topics in professional journals and blogs.
My blog has been discussing some of the detailed technical issues that CAD Administrators have to deal with, especially surrounding best practice and the establishment of some sort of "system" to follow to better structure the free-for-all nature of the software. I want to continue that with a discussion on some of the tools that CAD admins use to keep things under control. Do you find the Admin Portal/Dashboard useful? Are there additional tools such as template Best Practices, or CAD Admin support groups that you would like to see established?