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PDM Not displaying preview of Solidworks parts, assemblies or drawings

Question asked by Mark Otteson on Jun 15, 2018
Latest reply on Jun 18, 2018 by Mark Otteson

IN the past several days whenever I look at a model in Solidworks PDM tells me that preview is turned off. See screen clip below. As soon as I click on the preview it open the preview pane. PDM does not do this for PDF's, Word or Excel files. I, as well as my workmates have hunted for a setting to turn the preview on or off and have not found it. Any ideas? We are using SolidWorks 2016 SP.5.