AnsweredAssumed Answered

An error was encountered while trying to open your file

Question asked by Hanieh Rashid on Jun 12, 2018
Latest reply on Jun 13, 2018 by Deepak Gupta


I just got this error on my file (see the image in french) and I can't open the file anymore. It's say I have to contact the support but there is no link on the solidworks website and no mail adress.


Is there any solution to open it? I'm using solidworks 2017-2018 education edition and I don't know who is my VAR. I searched for a solution on the forum but I couldn't find anything.


Please help me I'm a little bit lost.


Thank you in advance