7 Replies Latest reply on May 24, 2018 11:25 AM by Andreas Rhomberg

    Is anyone else having issues accessing Customer Portal articles?

    Victor Frauenfeld

      Since the "new" upgrade to the Customer Portal, I have had issues.

       

      From My.SolidWorks.com, I was able to click the icon and it would take me to the article in the Customer Portal. This no longer works for me.

       

      So I decided to go directly into the Customer Portal and search for the KnowledgeBase article there. The search results display and when I try to click a result, nothing happens (the article does not open up).

       

      Is anyone else having this issue?