AnsweredAssumed Answered

Service pack download installation issue

Question asked by 1-CBKKU9 on Feb 17, 2009
Latest reply on Feb 17, 2009 by David Suelflow
Hi All,

problem occur during this service pack download
Please see the procedure as below

> Solidworks customer portal
> Logon to my account
> select download and update
> select product > solidworks > version
> select accept agreement and continue
> select if you experience a download problem click here
> select from SP2 > English > Professional
> select core solidworks product
while the download screen start.. error message :

Error occur while processing your request.
Reference #50.37de9b7c.1234567337.e0089bb (this string of number changes
everytime I try to download)

Both Firefox and IE browser has problem.

Thanks and appreciate someone could give me a thinker about this.