Ok,
I have a Helicoil tap I put in a detail and for some reason it will not update to the correct call out format.
My colleague does the same thing and works with no issue and calls outs correctly, so I copied his files to my computer in the locations Solidworks is looking, yet it still will not call out correctly?
Real funny thing is the annotation comes out correctly or at least it calls it a helicoil:

Attached is the text file as well as my call out template
Regards,