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Sketch Picture Error

Question asked by Julian Epps on Apr 19, 2018
Latest reply on Aug 17, 2018 by Ben Richardson

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Hello All,

I am trying to insert a picture into a sketch using the 'Sketch Picture' feature. I have the photo in both .jpg and .TIFF formats. Each time I try to open the image I get the following error:

The only thing I could think of was to install the latest service pack. I'm using SW 2018 SP 2.0

Any suggestions on what I should do to get this image to upload correctly?

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Todd Blacksher Apr 19, 2018 11:37 AM
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Any chance you could upload the image so that we can give it a shot?
todd
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Ruben Balderrama Apr 19, 2018 11:45 AM
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Follow the steps

Try it again...
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Ben Richardson Aug 17, 2018 5:44 AM
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Is the image you are inserting in CMYK colour? If you can, try changing it to RGB. I was having the same error when trying to insert as a sketch picture, this fixed it.
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Sketch Picture Error

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