3 Replies Latest reply on Aug 17, 2018 5:44 AM by Ben Richardson

Sketch Picture Error

Julian Epps Apr 19, 2018 11:26 AM

Hello All,

I am trying to insert a picture into a sketch using the 'Sketch Picture' feature. I have the photo in both .jpg and .TIFF formats. Each time I try to open the image I get the following error:

The only thing I could think of was to install the latest service pack. I'm using SW 2018 SP 2.0

Any suggestions on what I should do to get this image to upload correctly?

Re: Sketch Picture Error

Todd Blacksher Apr 19, 2018 11:37 AM (in response to Julian Epps)

Any chance you could upload the image so that we can give it a shot?
todd
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Re: Sketch Picture Error

Rubén Rodolfo Balderrama Apr 19, 2018 11:45 AM (in response to Julian Epps)

Follow the steps

Try it again...
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Re: Sketch Picture Error

Ben Richardson Aug 17, 2018 5:44 AM (in response to Julian Epps)

Is the image you are inserting in CMYK colour? If you can, try changing it to RGB. I was having the same error when trying to insert as a sketch picture, this fixed it.
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