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Probably need to work with your companies IT guy.
We cannot send external emails from PDM. Something with our firewall settings and such that cannot be changed for company policies.
Could you possibly provide the specific firewall problem? I'm not sure our company has a policy on that, maybe we could get around it
I am not sure the specifics but I think out firewall settings block emails from bulk mail senders like PDM.....or something like that. It depends on your IT's setup of all that stuff.
I agree with Mike... there could be something in your mail server that blocks outgoing emails to other domains. May be you can try sending email from your mail-client to test that you can actually send out an email outside your domain. Best test is to send an email to whom should your PDM server suppose to send the notification.
It may also be possible that the receiving email server blocks the mail sent by your PDM, due to some filtering or something.
Get on the server, and see if you can send email via telnet (Google "SMTP" & "telnet"). If you can, then it is an Enterprise thing. If you cannot then it is either a firewall or other security setting.
Hi Chad. Please see page 167 on the administration guide...
This is some of what it says...
Ensure that no anti-virus applications are preventing the SMTP
messages from being sent. It may be necessary to create exceptions
for the processes that generate messages:
. For client (user-to-user) notifications, create exceptions for:
. For database-server service (automatic) notifications, create an
exception for: ConisioDbServer.exe