Recently we get page errors whenever we go to
3dcontentcentral.
The page appears to load OK but the error at the bottom (in IE 7) says "Object expected" at line 1
Search won't work, so we have to find items by selecting them.
When we finally find an item, it doesn't show it in 3d anymore and the download options are not completed so there are no drop down boxes.
Scrolling down the page, after the bottom links section, there is a "configuring model for download" bit with a progress icon, but nothing happens when the "close" icon is selected.
This happens in IE and Firefox and we've tried different security settings. Is there frequent problem with the site, or is it some setting or add-on we don't know about? It has worked before, we're not new to it!
Anyone enlighten us?
The page appears to load OK but the error at the bottom (in IE 7) says "Object expected" at line 1
Search won't work, so we have to find items by selecting them.
When we finally find an item, it doesn't show it in 3d anymore and the download options are not completed so there are no drop down boxes.
Scrolling down the page, after the bottom links section, there is a "configuring model for download" bit with a progress icon, but nothing happens when the "close" icon is selected.
This happens in IE and Firefox and we've tried different security settings. Is there frequent problem with the site, or is it some setting or add-on we don't know about? It has worked before, we're not new to it!
Anyone enlighten us?
From the 3D ContentCentral home page, make sure that you are viewing Featured Suppliers in the top panel. One of the Featured Suppliers is the User Library. You can also find it listed when you View All Suppliers.
As for any issues downloading models, we encourage you to report issues through the User Support Link at the bottom of each page (under 'Get to Know Us' column). We welcome any examples that you may have that are not downloading the correct results.
Hope this helps resolve your issues!
does you company use a firewall/proxy server to connect to the internet? That can cause a problem with the viewer.