AnsweredAssumed Answered

Why solidworks keeps freezing/crashing on external monitor ?

Question asked by Marie Fischer on Mar 22, 2018
Latest reply on Mar 27, 2018 by David Matula


So I recently got a new laptop: Dell Latitude 7480+ with Intel(R) HD Graphics 620, driver

I am experiencing a lot of issues with solidworks (2016) on this laptop. Indeed, it works kind of fine on the laptop itself with just a few display issues but when I plug it in to the docking station or directly to the monitor (that I got to do CAD), it completely freezes as soon as I try to do something and I have to close it with task manager.

We have tried re-instaling solidworks, installing a newer version, re-installing the complete computer. I tried using the compatibility mode for windows 8, checking and unchecking 'disable scaling on high dpi settings'. Nothing helped.

Has anyone encountered this issue? Do you have a solution for me?

Thank you