1 Reply Latest reply on Apr 10, 2018 10:04 AM by Mark Tesdall

    eDrawings 2018  Crashes when closing some dwg files.

    Mark Tesdall

      After upgrading to edrawings 2018 the program crashes when closing a .dwg file.  If is not all dwg file just some.

       

      edrawings 2017 didn't have this problem.

       

      PC is a windows7 64 bit.

       

      Two event are in the windows  application log:

      Faulting application name: eDrawings.exe, version: 18.1.0.87, time stamp: 0x5a2b15a3

      Faulting module name: hoops2140_x64_vc14.dll, version: 23.1.0.87, time stamp: 0x5a2b13c0

      Exception code: 0xc0000005

      Fault offset: 0x0000000000050bb3

      Faulting process id: 0x1994

      Faulting application start time: 0x01d3bd52495ba1ca

      Faulting application path: C:\Program Files\Common Files\eDrawings2018\eDrawings.exe

      Faulting module path: C:\Program Files\Common Files\eDrawings2018\hoops2140_x64_vc14.dll

      Report Id: e3de2bc5-2945-11e8-af8e-000ffef98736

       

       

      <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

      - <System>

        <Provider Name="Application Error" />

        <EventID Qualifiers="0">1000</EventID>

        <Level>2</Level>

        <Task>100</Task>

        <Keywords>0x80000000000000</Keywords>

        <TimeCreated SystemTime="2018-03-16T18:14:39.000000000Z" />

        <EventRecordID>123294</EventRecordID>

        <Channel>Application</Channel>

        <Computer>W7HP10.CEI.LOCAL</Computer>

        <Security />

        </System>

      - <EventData>

        <Data>eDrawings.exe</Data>

        <Data>18.1.0.87</Data>

        <Data>5a2b15a3</Data>

        <Data>hoops2140_x64_vc14.dll</Data>

        <Data>23.1.0.87</Data>

        <Data>5a2b13c0</Data>

        <Data>c0000005</Data>

        <Data>0000000000050bb3</Data>

        <Data>1994</Data>

        <Data>01d3bd52495ba1ca</Data>

        <Data>C:\Program Files\Common Files\eDrawings2018\eDrawings.exe</Data>

        <Data>C:\Program Files\Common Files\eDrawings2018\hoops2140_x64_vc14.dll</Data>

        <Data>e3de2bc5-2945-11e8-af8e-000ffef98736</Data>

        </EventData>

        </Event>

       

       

       

       

       

       

      ======================================

      Application: eDrawings.exe

      Framework Version: v4.0.30319

      Description: The process was terminated due to an unhandled exception.

      Exception Info: exception code c0000005, exception address 000000006CD00BB3

       

       

      - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

      - <System>

        <Provider Name=".NET Runtime" />

        <EventID Qualifiers="0">1026</EventID>

        <Level>2</Level>

        <Task>0</Task>

        <Keywords>0x80000000000000</Keywords>

        <TimeCreated SystemTime="2018-03-16T18:14:38.000000000Z" />

        <EventRecordID>123293</EventRecordID>

        <Channel>Application</Channel>

        <Computer>W7HP10.CEI.LOCAL</Computer>

        <Security />

        </System>

      - <EventData>

        <Data>Application: eDrawings.exe Framework Version: v4.0.30319 Description: The process was terminated due to an unhandled exception. Exception Info: exception code c0000005, exception address 000000006CD00BB3</Data>

        </EventData>

        </Event>