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eDrawings 2018  Crashes when closing some dwg files.

Question asked by Mark Tesdall on Mar 16, 2018
Latest reply on Apr 10, 2018 by Mark Tesdall

After upgrading to edrawings 2018 the program crashes when closing a .dwg file.  If is not all dwg file just some.

 

edrawings 2017 didn't have this problem.

 

PC is a windows7 64 bit.

 

Two event are in the windows  application log:

Faulting application name: eDrawings.exe, version: 18.1.0.87, time stamp: 0x5a2b15a3

Faulting module name: hoops2140_x64_vc14.dll, version: 23.1.0.87, time stamp: 0x5a2b13c0

Exception code: 0xc0000005

Fault offset: 0x0000000000050bb3

Faulting process id: 0x1994

Faulting application start time: 0x01d3bd52495ba1ca

Faulting application path: C:\Program Files\Common Files\eDrawings2018\eDrawings.exe

Faulting module path: C:\Program Files\Common Files\eDrawings2018\hoops2140_x64_vc14.dll

Report Id: e3de2bc5-2945-11e8-af8e-000ffef98736

 

 

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

- <System>

  <Provider Name="Application Error" />

  <EventID Qualifiers="0">1000</EventID>

  <Level>2</Level>

  <Task>100</Task>

  <Keywords>0x80000000000000</Keywords>

  <TimeCreated SystemTime="2018-03-16T18:14:39.000000000Z" />

  <EventRecordID>123294</EventRecordID>

  <Channel>Application</Channel>

  <Computer>W7HP10.CEI.LOCAL</Computer>

  <Security />

  </System>

- <EventData>

  <Data>eDrawings.exe</Data>

  <Data>18.1.0.87</Data>

  <Data>5a2b15a3</Data>

  <Data>hoops2140_x64_vc14.dll</Data>

  <Data>23.1.0.87</Data>

  <Data>5a2b13c0</Data>

  <Data>c0000005</Data>

  <Data>0000000000050bb3</Data>

  <Data>1994</Data>

  <Data>01d3bd52495ba1ca</Data>

  <Data>C:\Program Files\Common Files\eDrawings2018\eDrawings.exe</Data>

  <Data>C:\Program Files\Common Files\eDrawings2018\hoops2140_x64_vc14.dll</Data>

  <Data>e3de2bc5-2945-11e8-af8e-000ffef98736</Data>

  </EventData>

  </Event>

 

 

 

 

 

 

======================================

Application: eDrawings.exe

Framework Version: v4.0.30319

Description: The process was terminated due to an unhandled exception.

Exception Info: exception code c0000005, exception address 000000006CD00BB3

 

 

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

- <System>

  <Provider Name=".NET Runtime" />

  <EventID Qualifiers="0">1026</EventID>

  <Level>2</Level>

  <Task>0</Task>

  <Keywords>0x80000000000000</Keywords>

  <TimeCreated SystemTime="2018-03-16T18:14:38.000000000Z" />

  <EventRecordID>123293</EventRecordID>

  <Channel>Application</Channel>

  <Computer>W7HP10.CEI.LOCAL</Computer>

  <Security />

  </System>

- <EventData>

  <Data>Application: eDrawings.exe Framework Version: v4.0.30319 Description: The process was terminated due to an unhandled exception. Exception Info: exception code c0000005, exception address 000000006CD00BB3</Data>

  </EventData>

  </Event>

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