AnsweredAssumed Answered

Unable to publish 3D PDF with SMG (embedded file) option

Question asked by Jayesh Halgekar on Mar 16, 2018
Latest reply on Mar 28, 2018 by Jayesh Halgekar

Hello,

 

I am trying to publish a pdf file for a composer file on Composer2018 .

I have unchecked the USE CUSTOM TEMPLATE option and selected SMG (enhanced content) to save as PDF

When I open the PDF file in Acrobat Reader DC, I can see the default view on the page but as soon as I click on it I get error message

error1.JPG

followed by a 2nd error message after I click OK

 

error2.JPG

I have already copied the 3DVia plugins into the Acrobat Directory.

When I publish the PDF by selecting the U3D option instead of the SMG, I am able to publish an interactive 3D PDF (though not in the best expected quality) I find some actors, especially added effects like arrows, misaligned and with incorrect appearances.

Could someone please suggest what the issue is and what am I missing?

 

Thanks.

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