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Unable to publish 3D PDF with SMG (embedded file) option

Question asked by Jayesh Halgekar on Mar 16, 2018
Latest reply on Mar 28, 2018 by Jayesh Halgekar



I am trying to publish a pdf file for a composer file on Composer2018 .

I have unchecked the USE CUSTOM TEMPLATE option and selected SMG (enhanced content) to save as PDF

When I open the PDF file in Acrobat Reader DC, I can see the default view on the page but as soon as I click on it I get error message


followed by a 2nd error message after I click OK



I have already copied the 3DVia plugins into the Acrobat Directory.

When I publish the PDF by selecting the U3D option instead of the SMG, I am able to publish an interactive 3D PDF (though not in the best expected quality) I find some actors, especially added effects like arrows, misaligned and with incorrect appearances.

Could someone please suggest what the issue is and what am I missing?