I have sent this to my VAR to get an SPR opened.
The cause of the problem is this:
I have a promoted assembly (PROM-1)
Inside the promoted assembly, I have 2 assemblies made to modify an existing part. (ASSY-1, ASSY-2)
Inside both of those assemblies, I have the same part (PART-1)
If one assembly had PART-1 and the other had PART-2, the balloon would show up as * or ?
It is when both assemblies have PART-1 that the balloon disappears.
Here is an assembly if anyone wants to try it
balloonbug.zip 976.2 KB
Good morning all,
Just got an SPR opened: SPR 1073183
SPR Assigned - Balloons disappearing after switching configurations but remain present
Thanks for the file set and your observation.
I have confirmed this problem and this has been submitted as a Problem Report to the SolidWorks Development team. The reference number for this issue is SPR 1073183.
You and customer will be notified once this issue has been resolved.