0 Replies Latest reply on Mar 1, 2018 8:42 AM by Huu Trong Huynh

    SOLIDWORK 2018 installation failed on windows 7 64bits

    Huu Trong Huynh

      I was unable to install SOLIDWORKS 2018 SP1 on my desktop workstation (ThinkStation S30 Windows 7 64bits). It ended up with "The Installation Manager encountered a fatal error"  message. I have tried all the solutions proposed in the Intenet but they didn't work at all. Please give me an advice!

       

      10:52:04 Error Status 156 0 "***START DUMP OF WINDOWS INSTALLER DATA***"

      10:52:04 Error Status 158 0 "***END DUMP OF WINDOWS INSTALLER DATA***"

      10:52:04 Error Step 154 0 "** Install FAILED with code 2"

      10:53:40 Error Message 9 55200 "Dialog Shown: {0: The Installation Manager encountered a fatal error.: Check the log files and then contact Technical Support.}.  User selected: {1: 1}"

      10:53:40 Info Status 58 55803 "Received data from Installation Manager server (Script: {0: http://im.solidworks.com/2018/Connect.aspx?Release=20180-40100-1100-100&Debug=0&ini=0&osa=128:1:2&lid=1033&app=I&cx=4097:8&cm=-1&lfr=&lfp=&lfv=}, Code: {1: 0}, Error: {2: }, File: {3: <none>})"

      10:53:40 Info Status 164 0 "Enter Final State called with install error = {0: ** Install FAILED with code 2}.  InServer = 157572712, EnterFail = 157572632, status = 157572592"

      10:53:40 Info Status 64 55809 "The installation failed."

       

       

      Below are the screenshot error and the zip file log.

      Fatal error encountered.png