My PDM archive server is belly up, and as we have suppliers
cutting from our PDM service we are in a world of hurt until this
is fixed, any help is appreciated.
Sometime yesterday afternoon (I was out) PDM stopped accepting any connections. When I try to open the server from the Admin tool, it hangs for a bit then comes back with the message "The Archive Server connection receive operation timed out."
Also, when I try using the Archive Server Configuration tool to restart the service, the service completely hangs until I do a restart, then the same thing over again.
My VAR is working with SW on this but precious minutes are ticking away...
I verified that port 3030 is open.
EPDM 2009 SP2.0
Thanks in advance.
Sometime yesterday afternoon (I was out) PDM stopped accepting any connections. When I try to open the server from the Admin tool, it hangs for a bit then comes back with the message "The Archive Server connection receive operation timed out."
Also, when I try using the Archive Server Configuration tool to restart the service, the service completely hangs until I do a restart, then the same thing over again.
My VAR is working with SW on this but precious minutes are ticking away...
I verified that port 3030 is open.
EPDM 2009 SP2.0
Thanks in advance.
We do have a web server setup but it's on the same physical server as the archive server.
The problem was this:
One of our remote replicated archive servers had turned Windows Firewall on, which was blocking port 3030 by default. Once I turned WF off, bingo, everything opened up and connections were up again.
So now my real problem is this (only since installing 2009):
Why does the whole system lock up when one replicated server goes down? Shouldn't the remaining servers carry on with or without the server which is blocking port 3030?
Thanks,
Chad