Hello SolidWorks Forums,
This is my first post on the forum.
I'm having an issue where the mouseover text box won't go away. Typically, this issue is resolved by shutting down and restarting SolidWorks.
I've encounted this issue at home and on various computers at work, so I don't think it is unique to one machine.
The image below shows the issue.
-Allan
Do the computers have anything in common? Same operating system? Same video card? Same version of SolidWorks? Share same user settings?
What about the other questions I asked, they are more important than computer brand.
EDIT: What I am trying to get at in a very roundabout way is the same question that Shaodun Lin asked which was did you change video card drivers on your computers? Your issue sounds like a graphics card driver.
Feb 11, 2018 4:34 AM
Are you using the right graphic card driver version?
Feb 11, 2018 1:34 PM
Hi Allan,
The Desktop Window Manager (DWM) can often be the cause of issues like this. The operating system is trying to be efficient with the display of windows, window previews in taskbar, etc. so it is constantly trying to capture window display and manipulate it for performance and usability reasons. There are several discussions on Microsoft.com which give a handful of suggestions on how to resolve the problem, by turning off menu shadows, killing the DWM temporarily, hiding and reshowing all windows with [Windows]+D, etc.
Quickest thing to try is the "Start - Run - "tskill dwm" suggestion since it will tell you immediately if it is a DWM anomoly. The underlying problem may ultimately be fixed with an updated graphics driver or Microsoft patch, but these suggestions might help deal with the problem.
Drop down menu stuck on screen - Windows 7 - Microsoft Community
A tooltip is stuck on the desktop and will not go away. - Microsoft Community
Best Regards,
John
