3 Replies Latest reply on May 29, 2018 6:18 AM by Jim Wilkinson

Bug in SW2018?: Document not accessible after deleting Exploded Step

Egbert Joostens Feb 8, 2018 9:46 AM

Hi everyone,

I have the feeling I found a bug in SW2018. But maybe it's something else I'm not seeing.

The steps:

Assembly open in Exploded state

Click a part to get the corresponding step highlighted (This bug only appears when a step is assigned to one part, it does not appear when multiple parts are assigned to a step)

Delete the step

Now the bug comes to play, because Solidworks now asks you if you want to delete the part (if you click No, it asks you next if you want to delete the step and if you click Yes on that message everything is fine)

If you click Yes Solidworks becomes inaccessible. You can't save, close, switch windows of perform other actions other than clicking the parts and rotating them with the mouse. Solidworks has to be force closed by Windows Task Manager to be able to fix this. (And the part is gone)

Did I discover a bug? Or did I miss something?

Egbert

Re: Bug in SW2018?: Document not accessible after deleting Exploded Step

Jim Wilkinson Feb 8, 2018 12:20 PM (in response to Egbert Joostens)

Hi Egbert,

That is an interesting one. The problem actually only occurs if you have the component selected in the graphics area when you choose the Delete Explode Step option. This is already logged as SPR# 1051261. You can either report it to your reseller asking to be attached to that SPR or go to the knowledge base, search for that number, and then choose the option on the left to notify you when the issue is fixed. Please do one of these two things since it will add a hit to the SPR, therefore elevating the priority. This link *may* take you directly to the knowledge base article directly depending on if the URL passes through the login without issues:
https://customerportal.solidworks.com/eservice_enu/start.swe?SWECmd=InvokeMethod&SWEMethod=GotoRecord&SWEService=SWGotoR…

Thanks,
Jim
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- Re: Bug in SW2018?: Document not accessible after deleting Exploded Step
  
  Egbert Joostens Feb 8, 2018 12:39 PM (in response to Jim Wilkinson)
  
  Thanks Jim, good to know the problem is already logged!
  
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  - Re: Bug in SW2018?: Document not accessible after deleting Exploded Step
    
    Jim Wilkinson May 29, 2018 6:18 AM (in response to Egbert Joostens)
    
    Hi Egbert,
    
    This problem has been fixed in SOLIDWORKS 2018 SP03 which is now available for download.
    
    Thanks,
    Jim
    
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