Run diagnostic tool of SW Rx and look info about video card
Luis, additionally you could check within the link below for your system compatibility. I was unable to find your laptop or graphics card within the certified systems. Maybe you have another model name/number for the specific laptop you're using. This alone could be a major factor in regards to proper operation on your system. While it does not mean that your system is incompatible with SW it could present a number of related issues.