20 Replies Latest reply on May 9, 2018 7:55 PM by Ben Langdon

    Mouse Gestures in SW2018 Question

    Glenn Schroeder

      I just started using SW2018 last Friday, and it seems to me that after right-clicking I have to drag the mouse farther to activate the Mouse Gestures than I did previously.  Is anyone else seeing this, or have I finally slipped over the edge?

        • Re: Mouse Gestures in SW2018 Question
          Benjamin Modic

          Hey Glenn,

           

          I did notice a difference in the appearance of the mouse gesture tool in SOLIDWORKS 2018, but the behavior is identical to 2016 and 2017. In 2018, the tool looks larger due to lack of shading, which might have the effect of being slower to use?

           

          Check it out the images from 2016, 2017 with 2018 on the bottom...

           

          compare.JPG

           

          Thanks!

          Ben

          • Re: Mouse Gestures in SW2018 Question
            Ned Hutchinson

            Just been using these and definitely noticeably slower,

            had 2015 next to 2018,

             

            twice the mouse travel to get 2018 gestures

              • Re: Mouse Gestures in SW2018 Question
                Jim Wilkinson

                Ned Hutchinson wrote:

                 

                Just been using these and definitely noticeably slower,

                had 2015 next to 2018,

                 

                twice the mouse travel to get 2018 gestures

                Hi Glenn and Ned,

                 

                The mouse gestures should execute as soon as your mouse hits the inner edge of the "ring". This is true if you move your mouse slowly so you can see the mouse touch the ring, or even if you move your mouse quickly so the ring never shows on the screen. And as Ben showed, the ring sizes are the same. So a couple of questions for you:

                1. If you move your mouse slowly, is the command not executing when you hit the inner edge of the ring?
                2. Is the ring showing the same size as it was in the previous version you were using?

                If these two are true, then it should be the same distance to execute the command in the two versions if you are moving your mouse slowly (and this should be very easy to verify). Then if you move your mouse quickly, you should also see the command executing with the same distance, even though the ring is not showing. Is this not happening?

                 

                Thanks,

                Jim

                  • Re: Mouse Gestures in SW2018 Question
                    Glenn Schroeder

                    Jim,

                     

                    Thank you for replying.  For your question 1, when I move my mouse slowly it does appear that the ring shows up when I've traveled approximately the distance from the center of the wheel to the inner edge, but since the wheel then appears with my cursor in its center it's difficult to say for sure.

                    For question 2, I got a new computer last Friday, with SW2018 installed on it, so I don't have access to SW2017 to compare, but I'm sure that I have to move my cursor further to wake up the Mouse Gestures than previously.  I noticed that Friday on my new desktop, and I'm at my VAR this week for a class and seeing the same thing on their laptop.  I use Mouse Gestures so often that I noticed the difference right away.

                     

                    If you'd like I can install SW2017 on my work machine when I get back on Friday (or next week, depending on how far behind I'll be when I get back).  To add to the variables, my new computer and the ones here at the VAR are using Win10, and my previous one was still Win7, but I don't know if that matters.

                    • Re: Mouse Gestures in SW2018 Question
                      Ned Hutchinson

                      Comparison using top right corner of screen, starting just below the feature manager and active screen dragging downwards

                      mouse geasture start.png

                      2015 sketch                                                                2018 sketch

                      mouse geasture 2015 sketch.pngmouse geasture 2018 sketch.png

                      See how much further it moves before activation

                       

                      2015 part                                                                    2018 part

                      mouse geasture 2015 part.pngmouse geasture 2018 part.png

                       

                      2015 assem                                                              2018 assem

                      mouse geasture 2015 assem.pngmouse geasture 2018 assem.png

                        • Re: Mouse Gestures in SW2018 Question
                          Jim Wilkinson

                          Ned Hutchinson wrote:

                           

                          Comparison using top right corner of screen, starting just below the feature manager and active screen dragging downwards

                          mouse geasture start.png

                          2015 sketch 2018 sketch

                          mouse geasture 2015 sketch.pngmouse geasture 2018 sketch.png

                          See how much further it moves before activation

                           

                          2015 part 2018 part

                          mouse geasture 2015 part.pngmouse geasture 2018 part.png

                           

                          2015 assem 2018 assem

                          mouse geasture 2015 assem.pngmouse geasture 2018 assem.png

                          This is definitely not expected behavior in 2018. Your image in 2015 is as expected. When you start dragging with the right mouse button, the gesture ring should not appear until you move your mouse a certain distance and then when it does appear, it should appear with its center point at the location you started dragging as per your 2015 images). Your 2018 images appear to show the exact behavior that Glenn described with the ring not appearing when you move a short distance, but rather when your mouse gets to the point where the edge of the inner ring should be; and then it appears centered on the current mouse position (not where you started the drag).

                           

                          I am not getting this behavior in 2018, so the question is what is different on your machines that is causing it. Perhaps it is something about how your UI is setup, so maybe if you could show a full screenshot, I could figure out why. I tried putting the configuration toolbar in the location your 2015 images show, but that didn't change anything. I can't tell whether your task pane is pinned or not (it is open in the top image);  I tried it with it pinned, unpinned and open, and unpinned and closed and the behavior was still the same for me as your 2015 images.

                           

                          So the next step I think is for one or both of you to post a full screenshot and I can see if I can figure it our from there.

                           

                          Thanks,

                          Jim

                        • Re: Mouse Gestures in SW2018 Question
                          Glenn Schroeder

                          Hello Jim,

                           

                          I'm sorry I didn't get back to you on this sooner, and thank you for looking into it when I first posted this Discussion, but I wanted to let you know that an hour or so ago I shut SW down thinking I was going to download and install sp2 (didn't work, apparently I can no longer be trusted with administrative access; and to think I used to like our IT people).  I just now opened it back up and Mouse Gestures is working like it used to.

                           

                          Now that I think about it, I ran across a post at Is there any setting for the precision of selecting two lines to dimension? that recommended de-selecting the option shown below, so I did that earlier this morning.  I wonder if that's what fixed it?

                           

                          Ned Hutchinson, you might try that if you're still getting the behavior you described above.

                           

                           

                          Glenn

                            • Re: Mouse Gestures in SW2018 Question
                              Ned Hutchinson

                              Tried switching setting still the same both checked/non checked.

                               

                              Mouse feels much nicer with enhance pointer precision on. Jumpy with off.

                               

                              Then i thought mabye my mouse cause it has three dpi speeds ie. slow,med,fast mouse movements.

                              Tried all three settings all same

                              Tried another mouse from other side of office, still same behaviour

                              Tried different templates but that did nothing either

                               

                              I will try to record rx of behaviour

                        • Re: Mouse Gestures in SW2018 Question
                          David Matula

                          it has to be something in the mouse settings....I am to old school cause I still don't use those....enjoy...

                          • Re: Mouse Gestures in SW2018 Question
                            Ned Hutchinson

                            Recorded RX of mouse behavior and sent to VAR.

                            Got this Back.Today got SPR no. back

                            Hi Ned,

                            Just to keep you up to date SWX agree this appears to be a regression from 2017, possibly only affecting Windows 10

                            They are trying to pinpoint the exact reason / specifics of the issue and I will keep you updated.

                             

                            Today got SPR no. back

                            Solidworks have confirmed this is a regression / fault and have raised an SPR

                            SPR 1072102 - It takes a longer drag to evoke the mouse gestures once it is called out in the sketch mode on Windows 10 systems.

                            • Re: Mouse Gestures in SW2018 Question
                              Ned Hutchinson

                              Got this today, implemented in sp3,

                               

                               

                              GOOD JOB SOLIDWORKS

                               

                               

                              Dear Ned,

                               

                              The following SPR (SolidWorks Performance Report) status has changed to Implemented.

                               

                              SR# (Service Request): 1-17100005351

                              SPR#: 1072102

                              Description: It takes a longer drag to evoke the mouse gestures once it is called out in the sketch mode on Windows 10 systems

                              Status: Implemented.

                              Version: 2018 SP03

                               

                               

                              For more information, visit the SolidWorks Customer Portal and select My SPRs.

                               

                              DS SolidWorks does not guarantee that this SPR fix will be available in the indicated future release of the product since at this time the SPR fix has not completed QA procedures that incorporate all SPR fixes and enhancements into a new version of our product.

                               

                              Best Regards,

                               

                              Dassault Systèmes SolidWorks Corp. Technical Support