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Version free variables not writing to emails, MS Word Doc or Excel

Question asked by Robert Pickeral on Jan 31, 2018
Latest reply on Jan 31, 2018 by Robert Pickeral

I had a few variables on a datacard that were NOT "version free" - passing values to an email (Workflow action - send email) and an MS Word Doc - no problems. Then it was decided to make them "version free". I just discovered that changing the variables to "version free" removes all variable mapping. Seems like a bug.


Why can't a version free variable write values to an email, Word or Excel file?


Is this (lack of) functionality intended or required? What am I missing?