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Error opening archive. internal error

Question asked by Prabaharan Pichaiyan on Jan 29, 2018

I'm having an error "error opening archive. internal error" when try to check out the file from server.

(Check attachment for details.) I tried the following,

1. Restarted archive server.

2. Restarted server.

 

Still I able to see the files in my vault. but not able to check out.

How  can i get back those files?

 

Kindly help with that.

 

 

Thanks

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