I would contact your VAR on that one. They may need to collect log information, Event Viewer logs and a few other things. You pay them for support on this tool so use them
I think this is a Win10 issue. The fix does not seem practical either. I have a home laptop suffering from it as well, without any PDM software.
Check to see if you have certain 3rd party PDF creators that cause the right-click issue. Uninstall them, and reboot.
There seems to be multiple of different scenarios...lots of videos with different solutions, I don't like any of them.
This is one below.