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Solidworks 2017 (student) Non Funtional 3DCONNEXION Spacemouse Enterprise

Question asked by Robert Thresher on Jan 2, 2018
Latest reply on Feb 7, 2018 by Robert Thresher

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I have an EAA version of Solidworks license running on 2017.

I also have several Autodesk products ( all work with the new 3d mouse)

I see Solidworks in the LCD screen on the 3D connexion mouse when I activate the Solidworks window.

I do NOT see any Add-in for 3Dconexxion in the Add-in tool in Solidworks.

I have HSMworks add-in, but that was loaded since after this problem showed up, it does work.

I have reloaded the drivers, (latest download from 3dConnexion site) ran the fixup for the 3dmouse from the program folder. It loaded some more software, but made no difference.

I have No functionality with the 3d mouse while using Solidworks.

I have tried all of the obvious mentioned in the forum (to no avail)

any one have an idea?

No one else has this question

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Wayne Schafer Jan 2, 2018 2:08 PM

How old is your Space Mouse? if it is very old it may not work with 2017. They do have an archive for old drivers on the 3D Connexxion site. We had that problem here with one of our older space mouse devices. We load an older driver and got the zoom in and out knob to function but the other keys on the device would not work.

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Douglas Labun Jan 2, 2018 2:13 PM

I've seen the same issue a few times on my PC, I always have to completely uninstall the SpaceMouse drivers and then reinstalled them. Running the installer without first clearing out the older drivers never fixes the problem for me. Also make sure you have the SW add in selected when you run the installer.

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Wayne Schafer Jan 2, 2018 2:15 PM

Douglas has a point, I remember now I had to follow the procedure he mentioned.

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Robert Thresher Jan 2, 2018 3:51 PM

The Mouse is brand new, and the drivers are new from the site. All the other programs work great, even Fusion 360 Ulti....

I guess I have to call 3D connexxion, The mouse is seeing Solidworks 2017, and even brings the LCD on the the mouse to show Solidworks, but nothing works...

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Robert Thresher Feb 7, 2018 9:46 AM

They came out with a new driver, and I unloaded every thing Spacemouse wise, deleted the directory, and re-installed, now it finally works..

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5 Replies

Wayne Schafer Jan 2, 2018 2:08 PM
Mark Correct
Correct Answer
How old is your Space Mouse? if it is very old it may not work with 2017. They do have an archive for old drivers on the 3D Connexxion site. We had that problem here with one of our older space mouse devices. We load an older driver and got the zoom in and out knob to function but the other keys on the device would not work.
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Douglas Labun Jan 2, 2018 2:13 PM
Mark Correct
Correct Answer
I've seen the same issue a few times on my PC, I always have to completely uninstall the SpaceMouse drivers and then reinstalled them. Running the installer without first clearing out the older drivers never fixes the problem for me. Also make sure you have the SW add in selected when you run the installer.
Like • Show 1 Like1
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Wayne Schafer Jan 2, 2018 2:15 PM
Mark Correct
Correct Answer
Douglas has a point, I remember now I had to follow the procedure he mentioned.
Like • Show 1 Like1
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Robert Thresher Jan 2, 2018 3:51 PM
Mark Correct
Correct Answer
The Mouse is brand new, and the drivers are new from the site. All the other programs work great, even Fusion 360 Ulti....

I guess I have to call 3D connexxion, The mouse is seeing Solidworks 2017, and even brings the LCD on the the mouse to show Solidworks, but nothing works...
Like • Show 1 Like1
Actions
Robert Thresher Feb 7, 2018 9:46 AM
Mark Correct
Correct Answer
They came out with a new driver, and I unloaded every thing Spacemouse wise, deleted the directory, and re-installed, now it finally works..
Like • Show 1 Like1
Actions

Solidworks 2017 (student) Non Funtional 3DCONNEXION Spacemouse Enterprise

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