2 Replies Latest reply on Dec 22, 2017 1:26 PM by Gary Merrington

Visualize 2017, Background render failed

Gary Merrington Dec 22, 2017 8:59 AM

Hi All,

Visualize 2017 keeps saying 'background render failed' at around 4%. On reboot it works ok for approx. 5~10 renders but then fails after that.

My VAR (NTCADCAM) have done a fresh install and reinstalled all the prereqs, they have checked all the other issues such as driver, Dell PC and Win 10 and found those to be operating correctly.

They have suggested I install Visualize 2018 and go from there.

Has anyone had similar issues with Visualize 2017?

Regards

Gary

Re: Visualize 2017, Background render failed

Chris Cunningham Dec 22, 2017 12:06 PM (in response to Gary Merrington)

It's most likely is your graphics card driver. Seems like we all had this problem recently. Make sure to download only the tested graphics driver. Also make sure to disable Windows 10 from updating the driver to a newer one.

Graphics Card Drivers | Hardware & System Requirements | SOLIDWORKS
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- Re: Visualize 2017, Background render failed
  
  Gary Merrington Dec 22, 2017 1:26 PM (in response to Chris Cunningham)
  
  Thanks for your reply Chris. I stopped Win 10 updating the drivers a couple of weeks ago, and I'm using the approved and tested Nvidia quadro M200m driver 375 so it's unlikely to be that. I'm soon to be installing Visualize 2018 to see if that works, will report my findings middle of next week.
  
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