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How to make 'PhotoView 360' and 'Render Tools' settings stick?

Question asked by Asko Kauppi on Dec 11, 2017
Latest reply on Dec 11, 2017 by Asko Kauppi

I'm trying to do visualizations using PhotoView 360, and have noticed that the SolidWorks add-ins > PhotoView 360 selection is reset after restarting SolidWorks. Is this normal? How can I make it persistent?

 

PhotoView add-in enabled.PNG

PhotoView 360 enabled (and Render Tools tab added)

 

Add-ins after restart.PNG

After SW restart - PhotoView 360 not enabled and "Render Tools" tab is gone.

 

I'm expecting there may be Windows issues related to this, but want to first make sure my expectations are appropriate (just clicking the add-in should make it stick over restarts).

 

I've renamed the /Users/xxx/AppData/Roaming/Luxology folder (PhotoView settings), as instructed elsewhere, but it did not affect this. I've run SolidWorks RX and it didn't show anything I'd be concerned about.

 

System:

SolidWorks 2018 SP0.1 Premium

Lenovo T470s (Intel HD 620 graphics)

Windows 10 64-bit

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