AnsweredAssumed Answered

"Additional files are needed".

Question asked by Alan Zube on Dec 5, 2017
Latest reply on Aug 21, 2018 by Harsh Bansal

I am trying to install the trial version. When I get to the Summary screen, I get a message, "Additional files are needed".

If I click OK, and choose change Download Options, Download and Install and Download only are not an option, and it says I have the files needed.

I am stuck. I tried restarting the computer and trying again. Same result.

Outcomes