BOM export stuck in queue?
I'm trying to automate BOM export using a Data Import/Export Rule but upon release the XLM files are getting stuck in queued.
What am I doing wrong?
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Re: BOM export stuck in queue?
Grant Kirkland 3 questions
1: what do you mean by stuck queued? Can you see them in the database table and they are not being cleared?
2: Is the export location correct from the servers point of view? (by correct I mean it exists, it is accessible and it is writable by the account that the PDM services are running as)
3: Is your SOLIDWORKS PDM Database server running (might be worth restarting the service
David
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Re: BOM export stuck in queue?
1) If I run a queue report all of the files are listed.
2) How can I check to make sure the export location is writable by the server? I'm betting that the problem now that you mention it.
3) Convert SLDDRW to PDF is operating normally, so the database server is definitely running.
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Re: BOM export stuck in queue?
The output path must be written from the point of view of the Server. (see: 2018 SOLIDWORKS PDM Help - Export Rule Dialog Box ) So the fact you are picking something on C: is a good start!
I would recommend that you (or your IT team) create a folder on the C: drive of the server called "C:\XML Output" and then share that folder with yourself and any others who will need the output.
You can then set this folder as the output path. As you have created it you know it exists and because it is local (on the server) the local service accounts will be able to both access and write to it.
David
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Re: BOM export stuck in queue?
IT needed to give the server permission to write to that location. Thank for the help!
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