See the More like this links on the bottom right of this post, or do a search in the forum for it like this:
I am guessing you will find a solution in one of those posts.
I was having the same issue with SW 2017 Student, most of the answers I found were to unblock the installation file, or IE browser settings. I finally emailed support, and the email I got back solved my problem.
Please follow the below troubleshooting tips to resolve the problem related to blank installation manager:
To correct this issue, the files for the Installation Manager will need to be unblocked.
Navigate to the <SOLIDWORKS Download>\sldim\lang\english\HTML folder that was extracted from the download.
Right click on a file found in the folder and select Properties.
On the General tab select the ‘Unblock’ option.
Do this for every file in this folder. The list of files should include the following:
Once the Internet Browser options are set to default, close the Internet browser and re-launch the SolidWorks Installation Manager.
Reset Internet explorer to default settings:
a. In the IE browser > Tools > Internet Options > Advanced and
click “Restore advanced settings”
b. Still on the same tab click “Reset”
c. Close browser and restart it.
Please go to Control Panel > Default programs > Set Default programs > Select “Internet Explorer” under program list and Select “Choose defaults for this program”
Ensure that everything is selected as shown in attached image. If not, please select them to enable and then try.
However if the problem remains it has been observed that the presence of other web browsers (e.g. Mozilla Firefox®, Google Chrome™) can cause problems if they are set as the default browser. Set Internet Explorer as your default browser. Try temporarily removing other browsers and performing a clean install of Internet Explorer.
Delete HTML folder available under C:\Users\<username>\AppData\Roaming\SolidWorks\Installation Manager Data\<SolidWorks version>\lang\english\ To navigate to this location type %appdata% at Start > RUN and press enter to go SolidWorks folder. Under SolidWorks folder, you will find a folder Installation Manager Data under this folder go to SolidWorks version folder > lang > english> HTML and delete the HTML folder then re-launch the SolidWorks Installation Manager.
The subfolders of this key should only have numbers for their names. If a subfolder is name anything other than a number, (such as a superscript L), then delete that key and restart the Installation Manager. This issue has mainly been seen on the Windows 7 x64 operating system.
To check and delete the above mentioned folders Please follow the below
It should have all the folders name with numeric value. If it has any folder which has some other name, Delete that folder. See attached image 'Regedit' for reference.
(sorry about the "A." in front of each section, I couldn't fix the formatting) I did each step in the order that was sent, mine was finally fixed when I did Step D, deleting the HTML folder. Good luck!
Rather than installing from the internet - show my students how to download the full copy install files.
Once and Done!
(These images are from 2016-2017, but it is the same for 2017-2018 student version.)
We are lazy - we don't like to do extra work!
Retrieving data ...