before the installing stage, solidworks shows me this message. what should i do?
Have you downloaded the installation files OR installing from DVD?
No, I've just downloaded the program from the website and used the password given to me from my school, Where can I find the installation files?
Bushar Al-Zaibaq wrote: No, I've just downloaded the program from the website and used the password given to me from my school, Where can I find the installation files?
Bushar Al-Zaibaq wrote:
When you download the program, what was the size of those files? Can you contact the concern person at your school to help you with the issue OR provide you the required files?
The size of the files is 27.9 MB. I can't contact my school currently.
The is only installation manager and not all the files. The installation files would be between 5gb to 12 gb depending on what you installing. So you either need to download them OR obtain from your school. In addition you can contact the student support team by filling the form on this link SOLIDWORKS Student Support Request Form
Not sure if you got this fixed yet, but I would try clicking the "Change" link on the "Download Options" line and see if it gives you any options. It seems like it is trying to install from what you previously downloaded but it didn't have all the files.
You could also go in and turn off the installation of the things listed like: API, Composer, Explorer, etc.
Retrieving data ...