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PDF task fails (Could not access the item in the database. E_EDM_DATABASE_ACCESS (0x080040207)). Why? Occasionally, the very same task executes correctly (the same Office file, same location).

Question asked by Wanda Davies on Nov 14, 2017
Latest reply on Nov 15, 2017 by Wanda Davies

Hi All,

When running Office to PDF conversion task, the task fails.

Error message: Could not access the item in the database.

Error code: E_EDM_DATABASE_ACCESS (0x080040207)).

Occasionally, the very same task executes correctly (the same Office file, same location). Why?

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