please watch the video ( open the link ) . help me
No link (links in the title do not come through as links. and 2 things: Can you actually post the video herein the thread? And maybe a screen shot or two describing the issue for those of us who have YouTube blocked?
I want to help, but I can't....not enough information.
it showing can't attach .mp4 files
here is the video link
Share your OS, SW version, graphics card and related details along with sample files.
My $$ is on the graphics card mainly. So start SOLDIWORKS Rx tool and run SW in safe mode.Check both modes and see if you can still reproduce the issue
solid works version is 2017 . graphic card : 4GB
I did what you said but same problem...
have you seen the video on above link ??
4 Gb is not a make or brand of graphics card.
Here is the list of approved graphics cards with the appropriate driver for SolidWorks.
Graphics Card Drivers | Hardware & System Requirements | SOLIDWORKS
System requirements for SolidWorks.
SOLIDWORKS | Hardware & System Requirements | SOLIDWORKS
may I know which driver is missing in graphics that cause the problem ?
Yes have watched the video and that is why recommended you to try the OpenGL or Bypass mode.
Share videos from your machine after you run in OpenGL and Bypass mode. And as Anna has mentioned, we need to know your graphics card vendor name along with your OS details, service pack of SOLIDWORKS. Finally do check if you graphics card has correct drivers.
I the beginning the software worked properly.
but form the past week
only the particular one( dimension line ) is not working. except that every thing is working properly
Unless you help us (provide the requested information again and again), we won't we able to help you.
Whats is your operating system (Win 7, Win 8 or Win 10), x32 or x64 and finally what is the make of your graphics card?
Did you tried OpenGL options? If not then why? If yes then share the video while using the OpenGL.
Finally have you contacted your VAR (the company you bought SOLIDWORKS from)?
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