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problems creating view

Question asked by Gabriel Labrecque on Nov 10, 2017
Latest reply on Nov 16, 2017 by Gabriel Labrecque

I have a problem creating vault view in PDM standard for some users. it is ok for some and others cannot acces to file server.  No way to access to file server. If I ping the server it is recognized. when I open solidworks, the vault is installed. the image below shows an installation that works. when it does not works I have a prompt to login to vault but no user can log even the Admin.

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