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Properties in datacard temporarily disapear when part is checked out

Question asked by Elisabeth Daley on Nov 8, 2017
Latest reply on Nov 29, 2017 by Elisabeth Daley

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Has anybody seen something like this? We have a user with an assembly in PDM. The datacard is filled out (the '@' tab, we don't use configuration-specific properties). He opens the assembly in Solidworks, and from the PDM add-in pane, clicks 'Show Properties' to view the datacard. The information is filled out. Then he checks out the file, clicks 'show properties' again, and the datacard fields are now blank. If you look at the datacard in Windows Explorer, the info is still there. When the file is checked back in, the information appears again, even when opened from the add-in. It doesn't happen on all files, just a few assemblies so far. I can't find anything that seems related in the knowledge base or forum.

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Tim Webb Nov 10, 2017 11:40 AM

Hey Elisabeth,

You could be dealing with an issue with $PRPSHEET values wiping those value out. Check out this thread and see if it helps. This sounds a bit strange though.

https://forum.solidworks.com/message/271261#comment-271261

Tim CEPA

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Elisabeth Daley @ Tim Webb on Nov 28, 2017 9:47 AM

Hmm, interesting idea, but there isn't a drawing involved in the scenario.

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Wojciech Paterski Nov 28, 2017 9:56 AM

was the file at one stage copied outside of pdm and then put back into pdm?

we had that, what u have to do is when the file is checked out and opened in SW - go to File -> Properties - and then put those information in fields there. that should sort it (it did for us).

ps> still don't know what was triggering it (100%) and why only on some files.

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Petteri Nyholm Nov 29, 2017 6:27 AM

Hello Elisabeth,

Are you 100% sure that the user did have '@' tab open and not the 'default' tab when he opened the datacard from Solidworks PDM add in?

Is your datacard fields defined to update all configurations?

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Elisabeth Daley @ Petteri Nyholm on Nov 29, 2017 9:29 AM

Hi Petteri, yeah, it was definitely the @ tab. We don't currently have it set to update all configuration, although I probably should.

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5 Replies

Tim Webb Nov 10, 2017 11:40 AM
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Correct Answer
Hey Elisabeth,

You could be dealing with an issue with $PRPSHEET values wiping those value out. Check out this thread and see if it helps. This sounds a bit strange though.

https://forum.solidworks.com/message/271261#comment-271261

Tim CEPA
Believe in The Q!
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- Elisabeth Daley @ Tim Webb on Nov 28, 2017 9:47 AM
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  Hmm, interesting idea, but there isn't a drawing involved in the scenario.
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Wojciech Paterski Nov 28, 2017 9:56 AM
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Correct Answer
was the file at one stage copied outside of pdm and then put back into pdm?
we had that, what u have to do is when the file is checked out and opened in SW - go to File -> Properties - and then put those information in fields there. that should sort it (it did for us).

ps> still don't know what was triggering it (100%) and why only on some files.
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Petteri Nyholm Nov 29, 2017 6:27 AM
Mark Correct
Correct Answer
Hello Elisabeth,

Are you 100% sure that the user did have '@' tab open and not the 'default' tab when he opened the datacard from Solidworks PDM add in?
Is your datacard fields defined to update all configurations?
Like • Show 1 Like1
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- Elisabeth Daley @ Petteri Nyholm on Nov 29, 2017 9:29 AM
  Mark Correct
  Correct Answer
  Hi Petteri, yeah, it was definitely the @ tab. We don't currently have it set to update all configuration, although I probably should.
  Like • Show 1 Like1
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Properties in datacard temporarily disapear when part is checked out

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