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Failed to retrieve User. Error retrieve data from database

Question asked by Md Sobug Mia on Nov 2, 2017
Latest reply on Nov 3, 2017 by Md Sobug Mia

Hi,
I need someone to help me to get a solution for the error I get whenever I try to login to Solidworks PCB.
I get the following message when I try to login to Solidworks PCB service. (in Solidworks-2018_SP0)

 

"Failed to retrieve User. Error retrieve data from database".

PCBWorks 2018.png

Can anyone please help me?

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