Does anyone else experience crashing on a daily basis? I have never gone a full day where this soft ware does not crash at least 5 to 10 times a day. I run the solidworks rx no problems all green checks.
If you're seeing regular crashes, it may be due to a wide variety of things. There are a few things to check:
1. Are you running a supported graphics card and supported graphics card driver? You can find out what graphics card you have by going to Windows Control Panel>Hardware and Sound>Device Manager>Expand Display adapter and right-click on your graphics card>Properties>Driver (this will tell you the graphics card model, and what driver version you're using)
To check if that graphics card and driver is a supported configuration, go to SOLIDWORKS website and hover over the Support tab and select System Requirements in the drop down/pop up menu>Select Graphics Card Drivers and enter in your system information.
2. Are all of your Windows updates current?
3. Try turning off your anti-virus system, and any other 3rd party monitoring or backup software and running SOLIDWORKS. Do you get less crashing? You may have some other software interfering with SOLIDWORKS.
Let us know what you find.
There are many ways to troubleshoot crashing. Some SW versions seem to be more prone than others and also Windows 10 has not helped with some of their updates. One thing you did not mention is what version SW you used and the operating system.
Crashing is either a result of the model you are working on or system instability. If you have determined it is not the model (you work on other models and do not crash or others open your model and crash on it also) then what I recommend is running Rx again (with all other programs closed) but this time click on the System Maintenance tab and click on the Start Maintenance button. After it is complete, copy the path from the Clean the SOLIDWORKS temporary directories and paste it in the address bar of a session Windows Explorer. Delete all folders that start with swx.
Now open SW and you files and see it crashing still continues. If it does then my next step would be to rebuild your SW registry. As I stated before this is how I troubleshoot crashes, others on the forum have their ways. This most often works for my users at work.
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