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Who has PDM management/troubleshooting expertise?

Question asked by Kevin Andrews on Oct 10, 2017
Latest reply on Oct 10, 2017 by David Matula

OK - i asked this in the data management forum, but have yet to get any responses. I am throwing it in the general section because I feel it will have a greater audience...


We work off of a PDM server and we use notifications for checking items off as approved and/or what-not. I am clearly logged in to the PDM server as I am checking things in and out and making modifications and following all of our standard rules for drawing creation.


Wwhen I click on the "Show Hidden Icons" arrow (lower right hand of the screen) and then right click on the "SOLIDWORKS PDM", I have an option to "LOG OFF" - which, again, verifies that I am logged in.


But, if I go to "Inbox", I get this:

Anybody have any ideas on why??