AnsweredAssumed Answered

Dell 7720 with P3000 Video Card - Black screen in Solidworks.

Question asked by Joe Lutgen on Oct 7, 2017
Latest reply on Oct 7, 2017 by Ryan Dark

Hello.  I am having trouble configuring the Dell 7720 laptop for the correct graphics.  I am not impressed with the performance, as my last computer was a M6800 4840MX processor with Nvidia Quadro K5100M.  For one, the Solidworks viewing window keeps turning black and then eventually solidworks crashes.  Sometimes it hangs for long periods of time and I am not sure if it's a graphics or other issue.  First, I have turned off the Optimus setting in the bios to prevent Solidworks from using the on board graphics.  I also turned off the laptop screen to see if this would help.  So far no luck.  I plan to also try the running solidworks in different graphics modes (opengl) to see if this helps.   The two monitors I am running are not 4K, just 1920 X 1080.  Any ideas are appreciated and also wonder if anyone else out there is having this issue.  Thanks!