Hello,
My company has several different kind of licenses. I am supposed to use Professional, but even though I have configured so that Professional is at the top of the license order list, I still start with Premium. Is there any way to fix this?
I cannot access our PDM if I don't use the Professional license. Since this is the case, if there is no solution to this problem, is it possible to switch licenses inside Solidworks instead?
I think it would be a matter of the PDM license not the solidworks license. Are you sure you are in the group for PDM?
First, it goes Standard-Professional-Premium. Premium is higher than Professional, not the other way around.
If you launch SWX and see "Premium" in the splash screen and think that you are using Premium, that assumption may not be correct. This is what I see when I launch SWX:
That doesn't mean that I'm actually using "Premium". It just means that if I activate an add-in that is available in Premium, I will consume a Premium license for the duration of the use of that add-in.
PDM comes with Professional (and because Premium is above Pro, it also is available if you have Premium only). I suspect as someone else posted, you have a problem with PDM, or you don't have the PDM Add-in active Tools>Add-Ins:
Hello,
My PDM is active on start up.
The problem is that I am not supposed to use the Premium license, but the Professional license. Since the Premium license is always occupied by the people who are supposed to have it, the PDM shuts down without any possibility for me to switch to the Professional license. Hence why I'm asking if there's a possibility to switch to the Professional license once the actual Solidworks program is open.
If the Premium license is not occupied for whatever reason, I have no problems logging onto the PDM server.
Can you confirm you are actually pulling a Premium license? You can check this by going to the network license tool.
I am not pulling a Premium license. The program wants to, but since that license is occupied, the program blocks me from using the PDM at all.
It says Premium on the Splash screen:
But I am pulling a Standard License:
All I was saying was that I do not think you have a Premium/Pro problem here. It should be irrelevant whether or not the Premium license is being used... Look, I've got PDM and Simulation active, which means I'm pulling a Premium license and I can access PDM.
If you don't understand this, you are not going to be able to solve the underlying problem.
I suggest you send in a support ticket to your VAR to get to the bottom of it.
I don't know anything about this since we have never had this problem, but have you contacted your VAR about this? They should be able to help you.