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SolidWorks Rx 2015 strange display behavior

Question asked by Gerry Maynard on Oct 5, 2017
Latest reply on Oct 25, 2017 by Gerry Maynard

I suddenly started having major problems with SolidWorks 2015 (Windows 7 Pro x64 SP1 on a BOXX APEXX 2 2401) and naturally tried to consult SolidWorks Rx. To my surprise only the diagnostics tab, which tells me my graphics card and drivers are fine, is readable; the other tabs look as shown in the screenshots below: no text. Also, it pops up a Windows Error Reporting message box. The original problem I was trying to solve is the worst kind: intermittent and inconsistent, but this SolidWorks Rx thing happens every single time without fail. I have never seen this before but everything else on this workstation appears to work just fine, and I am beginning to suspect that a middle-of-the-night Windows Update broke something. Did a clean install of video card drivers and finally nuked SolidWorks and did a full reinstall; no change. My VAR and BOXX are stumped. Has anyone else ever seen anything like this?

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