Hi, I am new to solidworks and having a hard time installing. I am running an iMac with Parallels being the virtual environment for windows 10.
At the customer portal self serve page, all features are locked and it says "Active subscription needed" while I am already a registered subscriber as the previous step. So, with that, I cannot access the Downloads and Updates feature. How do I get past this and unlock all features?
Thanks!
Keith
Hi Keith,
On the home page of the customer portal, go to register my product and input your serial number. This should unlock the features of the customer portal. Failing this I suggest contacting your VAR.