AnsweredAssumed Answered

Could not access the item in the database when connected over VPN

Question asked by Conner Stewart on Sep 21, 2017
Latest reply on Dec 21, 2017 by Christopher Burton

I'm currently having an issue with my Solidworks PDM Setup. I have no issue connecting to the vault with a computer directly connected to the local network but when someone attempts to connect to the vault through Microsoft VPN it throws this error: "Could not access the item in the database." when I check the log file it reads:


Error running query in SpDbOdbc


Msg=[Microsoft][ODBC SQL Server Driver][DBNETLIB]SQL Server does not exist or access denied.


Server: **server name**


Database: **database name**


I've found at least one other post with the same issue but with no solution.