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PDM STANDARD incomplete file list in SW view of vault

Question asked by Gordon Rigg on Sep 19, 2017
Latest reply on Sep 19, 2017 by Jim Sculley

I have an issue with the file lists that show on the right hand window in the solidworks application, affecting as far as I can tell so far, only our view of the files in our standard parts library (which is

 

I have copied these directories and files into the vault - previously they were all showing fine.They all have the same status. None of them are checked out by anyone.

 

Comparing the views designer1 and designer 2 have - (both designers are in the designer group with identical permissions etc.)

 

DESIGNER1.jpg

here is designer 2 who can see everything

DESIGNER2.jpg

Designer three has the same issue - and the local settings there are copied from designer2. So it appear not to be a local settings issue.

 

Its not a job stopper because we can see everything in the vault explorer window and access the files from there.

Now if we drag a no show file from there into a solidworks assembly they show up in the list and continue to do so.

So how to make this list fully populate? Why is it populated for one user and not the others?

What can I do to fix it for all?

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