AnsweredAssumed Answered

The Windows Installer for this product component did not run as expected: PackageCode

Question asked by Amaury Trinidad on Sep 11, 2017
Latest reply on Sep 13, 2017 by Adam Hartles

Hello everyone,

 

I'm trying to install Solidworks 2017 SP0 in a Windows 7 Enterprise x64 machine and I'm getting the following error. I've already searched and I can't find the meaning or solution for this:

 

14:58:57    Error    Status    158    0    "***END DUMP OF WINDOWS INSTALLER DATA***"

14:58:57    Error    Step    154    0    "** Install FAILED with code 1603"

14:59:05    Error    Message    9    55200    "Dialog Shown: {0: Internal error: The Windows Installer for this product component did not run as expected: PackageCode.: Contact Technical Support.}.  User selected: {1: 1}"

14:59:05    Info    Status    164    0    "Enter Final State called with install error = {0: ** Install FAILED with code 1603}.  InServer = 235676648, EnterFail = 235676608, status = 235676528"

14:59:05    Info    Status    64    55809    "The installation failed."

14:59:05    Info    Status    162    0    "Customer Experience Option 2: Setting HKLM\software\solidworks\SolidWorks 2017\SW Event Log to 2; EV = 0"

14:59:05    Info    Step    25    55502    "User advanced from '{0: Install Progress}' page to '{1: Finished}' page."

14:59:05    Info    Step    25    55502    "User advanced from '{0: Finished}' page to '{1: Shutdown}' page."

 

The installation comes from an admin image.

 

Thank you.

Outcomes