SWX refuse to open beyond this point. How to fix it?
More information Maha,
Did it use to open past this point or have you only just recently activated 'Simulation' as an "Add-In"?
Have you made any computer changes recently?
Have you had any updates lately?
Yesterday I was able to open. Today is giving this problem. Only day difference yesterday and today.
And no system updates or anything?
Have you tried a total shut down and reboot? (NOT restart)
I tried restart but not reboot. I am going to try that.
I tried rebooting just now but the result is same.
Before we try the next suggestion, let me ask if you have saved all of your SolidWorks settings by using the Settings Wizard?
Have you also saved all of your templates etc.?
I am not familiar with using Setting Wizard and saving templates.
Also I had similar problem with Microsoft word document I fixed it by repairing. But I couldn't see any such thing with SWX.
That would suggest to me that something like an update has definitely been done to your computer, probably in the background. Do you get the option to repair if you click on 'Change'?
I do not know anything about function of a "Change" tool therefore I didn't touch it.
In another thread the OP indicated confusion and apparently did this -
Ryan Dark wrote: Try using the "Register My Products" link to put in your commercial serial number to unlock the portal. .....
Ryan Dark wrote:
Try using the "Register My Products" link to put in your commercial serial number to unlock the portal. .....
I am going to recommend a clean uninstall including running Microsoft FixIt Tool and consultation with VAR on the proper way to install commercial license after having a student license installed.
Now, I get the full picture. I read that thread and saw the comment but didn't take it as an action had actually been done!
If this is true Maha then I would indeed do strictly as J. Mather has suggested and consult your VAR on getting your system back to it's best starting point.
Also, back to an earlier point. During your course, were you not educated about saving all of your settings and templates just in case of scenario's such as this?
I was taught but I have forgotten it, because I am not using it frequently. If I am not using any tool frequently I used to forget it. In such a case YouTube and forum is a great help for me. I was taught camera view, image of a fluid flow through a pipe and so on but those things are new to me now because I didn't retrieve it.
Unfortunately you may regret forgetting things like using "Settings Wizard" and saving your templates and such.
Is it possible Setting Wizard and Save templates without opening SWX?
Settings Wizard = NO
Your templates you may be able to find through windows explorer if you can remember the template names and the folders you saved them to. These would (should) have been set up within 'options' inside SolidWorks.
If you can remember those template details, then I suggest that you find them and save them to a totally different folder OUTSIDE of Solidworks as a secondary backup.
I have forgotten to save my template details in student edition but it came in the new version as well. Only think was a pop-up window asked me whether I want to retain previous setting I said “YES”.
In new SWX 2017 templates.
Maha, have you tried contacting the tech support line at your VAR? This should be fixable within a simple remote session.
This is a student edition it is going to expire next month. I purchased a commercial licence (SWX Standard 2017 Stand Alone License), serial number is given but download link is not given so far probably tomorrow by my VAR.
I attempt to fix this problem today, if possible. If not, tomorrow I will get a latest version to install.
I view this as a technical problem. I wish to know whether if same problem is occurred in SWX Stand Alone License, technical support is available. Because it is said that technical support is not available for Stand Alone License.
I registered my product serial number this may be the reason for the problem.
Be sure to use your VAR as best you can..............
Also, before you install your new product make sure your VAR has instructed you as to the proper way of ensuring the system is ready to have the new SolidWorks installed.
Once installed, take the time to ensure that you have all of your settings and templates done correctly (AND SAVED). Also save these to a secondary folder 'outside' of any SolidWorks directory as another backup!
I know the temptation will ne there to get in a play straight away, but doing this will save you heartache down the road.........
I have uninstalled student edition from my system.
VAR yesterday gave me a link which was directed me to Customer Portal as I did before. I let them knew it was not working they said they would fix it today.
Retrieving data ...