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Visualize LiveUpdate failure

Question asked by James Elias on Sep 4, 2017
Latest reply on Nov 6, 2018 by James Elias

I'm having a problem with Visualize when updating where it's telling me "LiveUpdate Failed: please check log file for details."  The log file says "Object reference not set to an instance of an object."  Does anyone know how to deal with this?  Many thanks in advance.