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Solidworks 2017 integration with Windchill 10.2: Windchill ribbon is greyed-out.

Question asked by Bert Busschers on Aug 30, 2017
Latest reply on Jul 25, 2018 by Carrie Ives

We want to use Solidworks 2017 with Windchill 10.2.

Installed the Workgroup manager of Windchill and integrated it with the Solidworks 2017 application.

The Windchill Ribben is inserted and visible in Solidworks, but most of the ICONS are greyed.
Does anyone knows the reason?
How can I solve this?

thanks for the help.