2 Replies Latest reply on Aug 28, 2017 3:21 PM by Raychel Toussaint

    Installation Error on New Laptop - How do I reach tech support??

    Raychel Toussaint

      53% through my installation, I get this message:




      Error 27502. Could not connect to Microsoft SQL Server

      'localhost\SQLEXPRESS'. [DBNETLIB][ConnectionOpen (Connect()).]

      Specified SQL server not found. (6)


      If the installation fails, contact Technical Support.


      If you continue, you may encounter further errors. If you contact Technical Support, be prepared to provide the installation log files available in this directory <link>



      THEN, this is the file data linked (attached). I have searched out every type of answer. If anyone knows how to reach an actual tech support agent. Please let me know!


      **EDIT** Removed the file with info