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Error Reading File on One PC Only

Question asked by Lou Geier on Aug 22, 2017
Latest reply on Aug 23, 2017 by Lou Geier

When trying to open a .3dxml file, I am continuously getting an 'Error Reading File' message.  I'm using the latest version of eDrawings 2017 and the file opens on multiple other PCs with the exact same version.  I've already tried uninstalling/reinstalling multiple times.  At a loss what else could be wrong.  Any suggestions would be appreciated.