10 Replies Latest reply on Feb 26, 2019 1:22 PM by Mark Johnson

    Install FAILED with code 1603

    Abdelatif Elaissate

      I am unable to installed solidworks 2017 and always get the error message "** Install FAILED with code 1603".  Please check below for the last few snippets of installation error logs taken during the last installation. Also attached is a screenshot of the error. Please advise.

       

      13:29:29    Error    Step    154    0    "** Install FAILED with code 1603"

      13:29:53    Error    Message    9    55200    "Dialog Shown: {0: Internal error: The Windows Installer for this product component did not run as expected: INSTALL.: Contact Technical Support.}.  User selected: {1: 1}"

      13:29:54    Info    Status    164    0    "Enter Final State called with install error = {0: ** Install FAILED with code 1603}.  InServer = 10000000, EnterFail = 10000000, status = 100000000"

      13:29:54    Info    Status    64    55809    "The installation failed."

      13:29:54    Info    Status    162    0    "Customer Experience Option 0: Setting HKLM\software\solidworks\SolidWorks 2017\SW Event Log to 0; EV = 0"

      13:29:55    Info    Step    25    55502    "User advanced from '{0: Install Progress}' page to '{1: Finished}' page."

      13:29:55    Info    Step    25    55502    "User advanced from '{0: Finished}' page to '{1: Shutdown}' page."

       

       

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      END LOG     Thursday, August 17, 2017; 13:29:57